Salah satu layanan baru dari 3CX yang memudahkan kita untuk melakukan monitoring dan trak atas perangkat Android dan Iphone/Ipad. Aplikasi akan menjalankan program MDM yang didownload dari Google Play Store atau Apple Store dan kemudian kita bisa register. Admin akan bisa melakukan trak atas aplikasi dan panggilan (call) yang dilakukan dgn menggunakan menu dashboard yang disediakan.
Find & Track Your Mobile Devices and Employees
Locate Lost or Stolen Mobile Devices
Have you ever had any of your company’s mobile devices lost or stolen? According to the Metropolitan Police, as many as 10,000 phones are stolen every month in the UK alone. When mobile devices are lost, it’s not just an issue of replacing the hardware. Your sensitive corporate data is also lost or exposed. If any of your smartphones, tablets and notebook computers are lost or stolen, 3CX Mobile Device Manager leverages Google Maps to show you their exact location, saving you a managerial nightmare.
Remotely Lock Devices and Wipe Data
What do you do when a lost device is unrecoverable? 3CX Mobile Device Manager allows you to make sure that your sensitive corporate or personal data does not get exposed. You can remotely lock a device to keep unauthorized users out, and even have all data on the device and any attached SD cards completely erased, even if it isn’t connected to the internet.
Supervising Staff Routes
Are your employees taking the most efficient routes when meeting customers? By managing mobile devices with 3CX Mobile Device Manager, you can control and supervise staff movements and monitor the status of each device in real time. Via the use of Google Maps within the dashboard, you can give road directions to your employees when necessary.
Show your Employees Exactly Where To Go
Do you want to make it easier for your employees to find their next destination? With 3CX Mobile Device Manager, you can pinpoint any location within Google Maps from the dashboard and send it as a message. When employees open the message, their Google Maps app shows them the exact location.
Improve Customer Service and Response Time
How many times has a customer called to ask when your staff member will arrive? You can avoid vague answers by being able to locate where your employees are in real time with mobile tracking. By having this knowledge, you can improve customer service by informing the customer as to your employees’ exact whereabouts and estimated arrival time. On the other hand, if the customer needs something urgently, you can respond by seeing which of your workers is nearest to the customer and re-routing them accordingly.
