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Showing posts with label Social Enterprise. Show all posts
Showing posts with label Social Enterprise. Show all posts

Sunday, April 06, 2014

Membangun brand Anda melalui Social Media



Powerful Branding Techniques Through Social Media

By Filed in Web 2.0

Social media is powering the world in ways many have never imagined. We can see new connections being formed out of seemingly thin air. With more profile integration than ever before, it’s important to understand how to manage your digital personality.
Branding isn’t just for corporations. It can also apply to an individual item or person. It feels great to build a collection of yourself online. Using tools like Twitter, Facebook, and Google it’s easy to develop an interpretation of yourself. This will come in handy when you’re out meeting new people and showcasing your talent to the world.
I’ll be going over some guidelines related to building the core of your social media presence. There are so many applications out there to choose from and it’s a very exciting process to watch your profile pages mature over time.

What Are The Benefits Of Social Media

The first notable fact is the large market share. Social networking websites contain the largest amount of connections and command the most attention from their userbase. Adding a node for yourself in this sea of database entries is a fantastic way to not only meet interesting new people, but have yourself openly viewed by many others.
You may also notice a large segment of users are hooked into the mobile market. The amount of people accessing Facebook and Twitter from mobile phones has risen drastically over the past 2 years. It’s no surprise this group is young, energetic, and mostly passionate users of these services.
In truth the benefits for using social media will change between each person. Our own reasons don’t matter so much. The real-life connections we can build by networking with others hold so much potential. The world is a lot smaller than it was 100 years ago and we’re seeing a tightening of this system with each passing month.

Working On Facebook

Having been coined “the social network” Facebook has seen an amazing year of progress. They recently surpassed 500 million users and continue to grow in ranks. Facebook is a great place to brand yourself if you’d like to keep in touch with close, immediate contacts.
Those who aren’t looking to join a global network should look elsewhere. In truth most young and middle-aged citizens living in industrialized portions of the world not only have a Facebook account, but also regularly check and update their friends on happenings.
If you can find value in keeping connected with friends from high school, college, or the work place then Facebook is a great network to start. It provides easy access to sharing photos and your personal interests. You can also share your e-mail and phone number with select contacts. Facebook also offers instant messaging chats in their UX – a nifty feature not found much elsewhere.
If all of this wasn’t enough consider the amazing possibilities granted through Facebook Connect. On websites which allow such integration you may register and create an account without filling out any forms. Merely click a link to re-direct to an approval page on Facebook. Accepting the connection will bind your two profiles together (and you don’t need to worry about 2 passwords).

Tweet Tweet

I’ve found Twitter to be a huge network of prowess in socializing. Some very big names run Twitter accounts and actively tweet each day. Since Facebook is a one-to-one network most of the information and access to potential contacts is closed.
Twitter flips this ideology on its head by offering all information openly by default. Those who choose to set their profiles to private will hide tweets from only those who haven’t been cleared as a follower. There isn’t much benefit to this – why even create an account if you’re going to hide your updates?
Keeping with a brand here is much simpler than any other network I’ve found. All that’s required is a name/bio and a defining avatar. When you start following 100-200+ accounts you’ll notice the real benefits going around the Twitterverse. Conversations and news can happen in real-time and be shared like never before.
Twitter is also the first large social network to allow for mini-celebrity status growth. Just by creating a Twitter account and allowing users to follow you creates potential for your name to grow out of control. You are able to @reply to some of your favorite people which can start a chain of conversations leading to anything. It’s an open connection to the largest community in the world!

Digging Social News

Websites like Digg and Reddit offer news like we’ve never seen before. The potential for stories to go popular is in the highest intensity we’ve ever seen. Couple this with a mass audience of Internet-addicted young adults and you’ve got a truly free entity of the media.
Since Digg’s release of v4 the community has suffered a great deal of losses. Functionality which was once available has been removed, and many die hard users have switched to Reddit. I’d recommend creating an account on both since they offer two completely unique opportunities.

Rivals Of The Internet

Digg’s model is based around marketing and sharing articles. Their newest system for networking reflects a Twitter-based followers/following rule set. By adding larger power diggers into your network and voting on their stories you can build trust and a powerful brand among the community.
With this new power you may be able to submit articles of your own. By amassing just under 100 diggs most articles with enough traction will hit popular and see a small increase in unique visitors. The marketing potential isn’t nearly as credible as classic Digg, but there’s still some prosperity in running an account.
Reddit on the other hand is a community built around all topics of news. Under a system called “sub-reddits” users can subscribe to unique categories including finance, cooking, and fitness. If a sub-reddit isn’t available any user has the ability to create such a topic and become moderator of all submitted articles.
This is a truly democratic system where only the most popular news will rise to the top. Branding potential isn’t as strong here since profile pages are semi-lackluster. But how much information and useful content flows through the site every day more than makes up for any slack. Try out the site for a few days to see how you like the experience and how it compares to Digg.

StumbleUpon Curiosity

Only recently seeing serious growth StumbleUpon offers a database of millions of tagged, unique URLs. These can include blog articles, images, videos, and anything in-between. With a Stumble account you first pick topics which interest you and the algorithm will show you pages which are targeted towards your interests.
The community is powered by a few heavy users and also a minor sub-power user base to submit new articles. As you stumble and review more posts new community members will find and subscribe to your profile without fail.
As you gain more subscribers you can share articles among all or a select few of them. Those with the largest amount of subscribers are seeing amazing increases in traffic and command loads of marketing power. This is where branding will fall into the playing field.
By completing common profile traits such as name, bio, and possibly contact details it gives a sense of connectivity to visitors who may subscribe. A custom avatar is always a good idea as well. If you match your avatars among other profiles such as Digg or Twitter you’ll tie in a closed branding scheme throughout all your digital profiles.

Writing And Blogging

Not all of us are writers and even fewer enjoy the art of writing. Bloggers choose to write because they find the process of transferring words from idea to physical manifest exhilarating. Today we have more open systems for blogging than ever before.
WordPress and Blogger offer open platforms which you can sign up and blog for free. They host all of your content and offer a selection of free themes to choose from. This is a great option when you don’t wish to buy your own domain just to catalog your writing.
Though there isn’t much graphical branding in blogging it is an internally personal decision to share your writing openly with the world. It’s certainly not for everybody as it comes at a timely cost. Writing will take up a few hours every day/week and over time may become a drag.
Try building a practice blog before going full-time blogger. An interesting alternative lies in Tumblr which is a new dynamic form of blogging. Their system allows you to re-blog posts from the people you follow with the click of a button. Bloggers frequently share photos and animations instead of writing long drawn-out articles which gives the Tumblr community its charm.

Keep All Information Interesting

Consistent, reputable information will give your brands credibility on all current and future profiles. When you have fans throughout 5 or 6 different social networks it’s important for your image to hold true among any due diligence.
Ask yourself what people want to know about you. What type of information do you wish to find on others’ profiles? Along with all of this, in what way can you best express yourself to somebody with whom you’ve never met?
Branding and marketing is a long road. It takes some curves over time and requires daily attendance. Setting up accounts throughout the wide array of social networks is only one step. The real change comes from actively participating in these networks. If you find value in Twitter then just keep tweeting. If you enjoy chatting with your friends via Facebook then be sure to connect as often as you feel right.
Memorability is the name of the game. If you have complex usernames, generic profile photos, and no data about yourself what makes your profile stand out from the masses? Dare to be different and liven up your online identities. Keep tight connections with those you wish to and hold in mind that technology is only a tool. Social networks offer only a means to an end, not an end in and of itself.
sumber: http://www.hongkiat.com/blog/powerful-branding-techniques-through-social-media/

Mereview brand Anda dengan Social Content

Dalam pertemuan singkat dengan kawan baru, dia menceritakan perusahaan konsultan barunya telah berjalan 2 tahun. Effortnya selama ini difokuskan untuk membangun brand. Padahal ada cara lebih mudah yaitu menggunakan social content via social media. Berikut tips nya.

Build Your Brand a Social Content Ladder in 5 Steps

Sure, social media takes a lot of time, but probably not as much time as you think.
Too many companies and organizations are reinventing the content wheel for every social outpost they maintain. A better approach is to create a content ecosystem that allows you to repurpose and cascade your best information.
Instead of a series of self-contained initiatives, build yourself a content ladder.
Here are 5 steps to get there:

1. Understand Taxonomy

If you want a new pair of glasses, the Yellow Pages is a frustrating neighborhood. Look under “G” for “glasses.” Not found. Look under “E” for “eye glasses.” Nope. Only when you look under “O” for “optometrists” do you find what you need. It’s an example of an industry with poor understanding of taxonomy – the words and phrases used to describe products and services.
Taxonomy is incredibly important in social media because it’s the most direct link between the worlds of social and search marketing. Remember, your most important customer is Google, and your content ladder needs to maximize your chances for search success.
When creating and promoting social content, include specific, relevant keywords and search phrases wherever possible. (This is especially important now that Google and Bing are incorporating social content into real-time search results).
Find keywords and search phrases to include in these four places:
Google Analytics (or whatever Web site analytics program you’re using)
Look at your keywords report to find phrases that are driving traffic to your site. I recommend using a mixture of your Top 25 phrases and some that are highly relevant to your business, but perhaps aren’t sending as much traffic as you’d like at present.
Social Mention (or a paid social media listening package like Radian6, if you have one)
Go to www.socialmention.com and search for your company or product name (in quotes), social media strategy  Social Mention search 300x263 Build Your Brand a Social Content Ladder in 5 Stepsand set the pull-down to “all.” You’ll then see a search results page that shows a comprehensive list of places you’ve been mentioned on the social Web.
On the left hand side, you’ll see a keywords chart that lists common terms associated with your name in social media. Consider adding some of these to your list if they differ from your analytics results.
Twitter Lists
How your company or product are referred to in consumer-created Twitter lists can yield important taxonomy insights.
Go to your Twitter account, and click on “listed” next to your followers count, and see how the lists that include your Twitter account are named. Consider including some of these phrases to your master keyword list.
Incorporate your phrases into your social content wherever possible, but only when relevant. Nobody appreciates keyword spam on the social Web.

2. Seek Content Inspiration

Creating successful social media content isn’t just status updates. Take your top keywords (including your company name, product name, etc.) and search for them on Google, Bing, YouTube, Twitter, Facebook, and SocialMention.
What shows up in these search results? How much photo and video content appears? Content from your competitors? From fans? You’ll be amazed at how many content-creation ideas this simple exercise can generate.
YouTube social media strategy 300x208 Build Your Brand a Social Content Ladder in 5 Steps

3. Understand Your Frequency Schema

The key to a content ladder is organizing your rungs. Your scenario may of course vary, but for illustration purposes let’s assume you have a Twitter account, Facebook fan page, blog, and email newsletter.
To create an efficient ladder, you must understand the comparative publishing schedules that you typically employ for each of these outposts. Ordered from most frequent publication to least, let’s assume that your program looks like this:
• Twitter (5x/day)
• Facebook (2x/day)
• Blog (3x/week)
• Email (1x/week)
social content ladder Build Your Brand a Social Content Ladder in 5 Steps
Create your own integrated frequency schedule to better understand how your outposts interrelate.

4. Test & Track

Create a piece of content (remember to include your key phrases), and post it to the first rung in the ladder (Twitter, in this case) Use a tracking system (I prefer bit.ly) to determine how popular that specific piece of content was with your audience.
Remember however, that many factors influence popularity at the individual content piece level. Don’t make assumptions – test them. Vary time of day, day of week, phrasing, link placement, and other options, and thoroughly document your results.
Social media scientist Dan Zarrella has some excellent research on social content best practices.

5. Tweak and Repurpose

The content pieces that are most successful on the first rung of your ladder should be appropriately tweaked and redeployed on the second rung of your ladder (Facebook).
Test and track content success on Facebook using bit.ly (or number of likes and comments), and add the most effective content pieces to the next rung on the ladder (blog). Note that as you move down the ladder, your repurposing will be more complex – a blog post requires substantially more content than a Facebook update in most cases.
If a piece of content is successful on your blog (measured by visits as determined by Google Analytics, perhaps), add it to the next rung – your email newsletter.
By understanding how your various social outposts can work together at the content level, you can develop meaningful efficiencies. Also, because a sprinkling of the content included in the lower rungs of your ladder has already proven successful on higher rungs, the relevancy and popularity of your content should increase for most fans/readers/subscribers.
Of course, this content ladder approach assumes that you do not have the exact same audience for each of your social outlets, and I believe that to be an entirely realistic assumption. You may have some overlap (especially with Facebook and Twitter), but consumption of status updates and consumption of blog posts and email newsletters are meaningfully different activities, and attract different groups of fans.
What do you think? Worth a try?
sumber: http://www.convinceandconvert.com/integrated-marketing-and-media/build-your-brand-a-social-content-ladder-in-5-steps/

Wednesday, April 24, 2013

Revolusi konsumen, masa depan periklanan digital..






Salesforce's Benioff maps out 'the Customer Revolution'

Summary: Salesforce's leader unveils the latest addition to the Marketing Cloud while sharing his thoughts on the future of digital advertising.



benioffdreamforce

SAN FRANCISCO -- Salesforce.com (and its customer base) are on the cusp of a major shift in their collective mission, according to CEO Marc Benioff.
For anyone following the business technology industry closely already, the "Internet of Everything" topic is quite familiar.
It was this same concept that had Benioff buzzing at the CRM and cloud giant’s customer and media event at the Palace Hotel on Tuesday morning.
"My car is on the network. My refrigerator is on the network. My camera is on the network," Benioff quipped.
"My car is on the network. My refrigerator is on the network. My camera is on the network," Benioff quipped, pushing that the :Internet of Everything" is changing both our personal lives and the way we work.
In the same vein as the "social enterprise" and "social revolution," Benioff suggested a new catchy moniker for this latest technological shift: "The Customer Revolution."
For Salesforce, this new era has come about thanks to seven changes: Social, mobile, big data, community, apps, cloud, and trust.
"This incredible new world is on the mind of all of our customers," Benioff said, "This is the conversation that everyone wants to have."
For instance, Benioff cited an IDC report that projects big data to enable 450 billion business transactions per day by 2020.
"What if my jet engine could talk to me, and what would it say?" Comstock asked.
General Electric chief marketing officer Beth Comstock followed up, remarking in a video clip that social is not only helping connect employees and customers, but also customers and employees to machines.
"What if my jet engine could talk to me, and what would it say?" Comstock asked, hinting that social and big data working together could answer questions never thought possible.
But at the end of the day, Benioff suggested that the technology changes don't matter as much in the face of the last one on that list: customer trust.
The general idea of Salesforce’s event on Tuesday was to preach to its clientele that this “Customer Revolution” means that they need to rethink business models from the customer perspective.
In order to become a customer-centric (or even “customer-obsessed”) company, Benioff said that decision makers need to answer the following five questions:
  • How do you market to customers when they are everywhere?
  • How do you service customers when they are everywhere?
  • How do you sell as a team with your customers?
  • How do you build a customer platform?
  • How do you transform the way you work?
Naturally, Benioff answered these questions with a number of products from the Salesforce.com portfolio, including Social.com.
The social ad campaigns publisher is the latest addition to the Marketing Cloud, which debuted at Dreamforce 2012 in September as the fruition of Salesforce's acquisitions of Buddy Media and Radian6.