AdventNet ServiceDesk Plus Offers Multi-Language Support for Its HelpDesk and IT Asset Management Software in Response to Customer Demand

AdventNet ServiceDesk Plus Offers Multi-Language Support for Its HelpDesk and IT Asset Management Software in Response to Customer Demand
PLEASANTON, Calif.--June 28,2006--AdventNet, Inc., the leading provider of affordable Enterprise IT management software today announced the general availability of multi-language support for ServiceDesk Plus, a comprehensive help desk and IT asset management software that empowers organizations to streamline their IT Help Desk functions. ServiceDesk Plus will now be available in Chinese, French, German, Japanese, Portuguese, Spanish and Swedish.
ServiceDesk Plus is a completely web-based, cost-effective help desk and asset management software, that offers an integrated package with Request management, Asset Tracking, Purchasing, Contract management, Self-service portal, and Knowledge Base at a lower price point than the other major vendors. ServiceDesk Plus provides a complete IT help desk solution for increased productivity.
"ServiceDesk Plus Rocks! We have a small IT Help Desk team, and we were looking for an affordable help desk solution with comprehensive features. Most of the other help desk solutions vendors charge for every module with an additional add-on cost. ServiceDesk Plus was the only one that was a complete solution with a world class web interface, but still at a price we could afford," said Mark Lovell of Real Journeys, New Zealand.
"We are still searching for Italian helpdesk software as good as ServiceDesk Plus. Nobody offers all those features with such a great web user interface. We are now thinking of buying ServiceDesk Plus and asking users to learn enough English to complete a request web form," said, Nicola Violetta of IZS dell'Umbria e delle Marche, Italy.
"When we came to know that customers were learning English to use ServiceDesk Plus, it was really a satisfying moment for us. We will continue our commitment to offer a productive and affordable IT Help Desk Software for businesses of all sizes," said Girish Mathrubootham, Director -- Product development at AdventNet. "With this multi-language release, we are sure that our customers will extend the ServiceDesk Plus experience to non-English users as well," he added.
Availability and Pricing
The latest release of ServiceDesk Plus with multi-language support can downloaded directly from the website (www.servicedeskplus.com). ServiceDesk Plus offers a30-day evaluation license and a permanent Free Edition is also available for small businesses. The annual subscription price for multi-language Edition starts at $595 for two technicians and unlimited number of end-users. There are no add-on costs for any modules. You can download from: www.servicedeskplus.com/download.html
About AdventNet
Enabling Management Your Way(TM)
AdventNet provides affordable software in the areas of network applications and Founded in 1996, AdventNet is a software company with a broad portfolio of elegantly designed, affordable products and web services. AdventNet offerings span a spectrum of vertical areas, including network & systems management (ManageEngine.com), security (SecureCentral.com), collaboration, CRM & office productivity applications (Zoho.com), database search and migration (SQLOne.com), and test automation tools (QEngine.com). AdventNet has a large and rapidly growing global customer base, and has presence in all the major markets.
AdventNet is headquartered in Pleasanton, CA with offices in NJ, NH, India, UK, China and Japan. It has a well-trained partner base around the globe and thousands of customers worldwide. Visit us at www.adventnet.com

BERTEMAN DENGAN PERUBAHAN

SmartWork:
BERTEMAN DENGAN PERUBAHAN
(diadaptasi dari "Breaking Free: A Prescription for Personal and Organizational Change", David M. Noer)


Pameo terkenal mengatakan tiada yang tetap kecuali perubahan. Meski sudah
sedemikian terkenal, kita masih juga harus belajar bagaimana menghadapi
perubahan. Tak luput bagaimana kita menghadapi perubahan di tempat kerja,
terutama mengenai karier kita. Berikut, beberapa tips dari "Breaking Free: A
Prescripition for Personal and Organizational Change" oleh David M. Noer
agar kita tidak canggung berteman dengan perubahan di tempat kerja dan
karier kita.
1--Jangan letakkan semua telur anda dalam satu keranjang organisasi. Jangan
biarkan kepercayaan diri anda dan rasa memiliki anda hanya diberikan pada
satu organisasi saja. Hal ini akan mengurangi kebebasan dan menyebabkan anda
menjadi korban pelengkap penderita saja.
2--Fokuskan kerja anda menampakkan hasilnya keluar organisasi. Layani
konsumen, bukan hanya atasan dan karier anda saja. Dengan melayani konsumen,
anda menolong diri anda sendiri dan organisasi anda. Menyenangkan atasan dan
bermain politik kantor mungkin melicinkan karier anda, tetapi itu hanyalah
cara kuno yang tidak sehat.
3--Sesuaikan siapa diri anda dengan apa yang anda kerja, bukan dimana anda
sedang bekerja. Siapakah diri anda bukan dimanakah diri anda bekerja. Rasa
percaya diri dan identitas anda jangan hanya diletakkan pada hubungan
organisasi. Hal ini menyebabkan anda menjadi korban tetap suatu hubungan
kerja.
4--Temukan pekerjaan yang menyegarkan jiwa anda. Anda akan mendapatkan
kekuatan, kegembiraan dan produktivitas yang luar biasa bila nilai-nilai dan
misi pribadi anda seirama dengan pekerjaan anda.
5--Bangunlah hubungan antar sesama yang saling mendukung. Kita semua
melakukan lebih baik saat kita memiliki rekan yang dapat memberikan nasehat
dan umpan balik, dukungan dan semangat. Orang yang dapat membantu anda
terdapat di dalam dan luar organisasi anda.