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Monday, April 11, 2011

20 things IT must do before, during and after a disaster

By Bill Detwiler | April 4, 2011, 7:15 AM PDT

In April 2011, I appeared as a guest on the ZDNet Webcast, "20 Ways to Prepare, Survive and Recover from an IT Disaster."



During the live, one-hour show, ZDNet blogger David Gewirtz, TechRepublic blogger Scott Lowe, TechRepublic Editor-in-chief Jason Hiner, and I discussed the critical importance of preparing for and responding to a disaster–natural or man-made.

Here's the complete list of 20 things the panel discussed:

Planning is key

Design disaster plans with "APIs"

Backup, backup, redundant backup

Set up alternate sites and backup HQs

Understand your entire supply chain

Choose vendors with rock-solid DR plans

There will be lawyers

There will also be germs

Define your chain(s) of command

Monitor the implementation of your plan

Test your plan with disaster drills

Operate DNS servers in multiple locations

Create a database of important master lists

Learn to ruthlessly prioritize

Put "the ship" first

Plan for people as well as servers

Develop and pack "bolts" kits

Train and educate everyone

Build for robustness and failure

Be flexible

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